Wednesday, July 15, 2009

Okidata Into the Fray: A Three Level Managed Print Services Offering For Dealers


Oki is in and is approaching dealers. Especially those who are tentative about entering the MPS arena.

"The channel is struggling to learn MPS, there's a little bit of a handicap there because they're just focusing on printers and copiers," Krentzman, President and Chief Executive Officer at Oki Data Americas, Inc. said. "Partners have to rethink the way they do business from "hardware centric" to "service centric."

Details are sketchy at this point, as always. There are two different pricing plans; monthly flat cost and a cost per image.

Dealers can either dip their toe or jump in head first - Oki appears to have different levels of commitment each with a higher access to all of Oki's MPS tools.

The market is certainly crowded and Oki has stiff competition. Citing Xerox's MPS program, Okidata said that there are some major options that its program offers that Xerox doesn't, including hardware training and proactive service alerts. I wonder how factual that statement really is.

Remotely interesting announcement, relative to the last few days - Ricoh, HP.

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