Monday, August 6, 2012

Who Owns MpS Now?

Two years a ago I was ringing the bell, exclaiming '...the OEMs where hi-jacking managed print services..." by angling to define MpS in their own likeness.

You remember, in 2008(ITEX), the second or third generation of MpS was in breach.

Back then, OEM MpS programs defined MpS/OPS as managing their devices, ignoring all others.

Everyone was scrambling to release a program. Xerox had PagePack 1.0, HP had OPS Elite, Kyocera had the "cheapest devices", Konica had OPS, OKI jumped in and Toshiba's MpS was one of the best kept secrets in the industry.

The pendulum swung hard right, all the way up to OEMs = MPS as they dictated their doctrine of either 1:1 refreshes or bundled lease and service.

That didnt work. They couldn't get their heads around the fact that ... the rest of the story...
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