Thursday, May 23, 2019

New to Copier Sales: What’s This Thing Called #ManagedPrintServices?

Once, long ago, “managed print services” (MPS) was considered an outlier, something in which only the fringe of our industry would participate. Today, you’ll see an MPS offering on every website and run into clients who know all about the various programs. What’s more, the realm is chock full of managed print content and training sessions, so, for now, I’ll just give an elementary description of today’s managed print services sales.

Let’s start with a quick definition of managed print services from the Managed Print Services Association:

“The active management and optimization of business processes related to documents and information, including input and output devices.”

That’s a big phrase for a new copier salesperson. At the basic level, MPS comes down to helping your clients manage the hardware, service and supplies of all their copiers and printers. There can be much more to MPS than simply delivering toner. More advanced MPS programs can include advance capture, document management and business process optimization — subjects to be considered down the road.

For example, much like a standard copier service... Read the rest here.

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