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Wednesday, February 1, 2023

Uncertain Times: The Impact of the Economy on the Office Technology Market


Looks like things are starting to heat up for the US consumer with the economy taking a hit. Consumers aren't spending as much money as they used to, and even things like rent, haircuts, and bills aren't really moving the needle. Retail purchases have been down for the past few months and home sales are at a low we haven't seen since 2014. The auto industry is also in trouble with its worst sales year in over a decade.

But it wasn't always like this! 

Just a year ago, American consumers were helping boost the economy after the pandemic downturn. People were buying all sorts of things during lockdowns, like exercise bikes, TVs, and laptops, and once restrictions were lifted, they went back to their favorite restaurants and travel spots. Plus, with government stimulus and cheap credit, people had a little extra cash to spend.

After reopening post-lockdowns, his business was doing great with customers having unemployment insurance and stimulus checks. But now, he's getting calls from clients who can only afford shorter sessions or have to cancel altogether...

Unfortunately, those helpful factors are wearing off, and inflation is still a problem. Americans are putting less money away for savings, credit card interest rates are up, and the Fed is thinking about raising its benchmark rate this week. And speaking of inflation, it's been over 5% for 19 months straight - the longest streak since the 80s. With consumer spending making up around 70% of the economy, economists are worried and predict a 61% chance of a recession in the next year. But, if spending stabilizes, we might dodge that bullet.

Forecasting is tough right now, especially with big companies cutting jobs like Amazon, Goldman Sachs, and Microsoft, even though unemployment is at a 50-year low. Benjamin DeLong, a customer-account manager, is feeling the pressure, of having to dip into his savings to cover expenses, and he's worried about losing his job.

However, the job market is still looking good, with plenty of jobs available and wages on the rise. Unemployment is low at 3.5%, and hourly wages went up by 4.6% last year. There were over 10 million open positions in November, showing strong demand for workers. But there are some red flags, like a fast rate of temp workers being let go and longer times for people to find new jobs after being laid off. Work hours have also gone down in the past two months, hitting workers' paychecks.

Mikhail Andersson, the owner of a tattoo shop in NYC, has seen the change too. After reopening post-lockdowns, his business was doing great with customers having unemployment insurance and stimulus checks. But now, he's getting calls from clients who can only afford shorter sessions or have to cancel altogether. It's a clear sign that demand is weakening.

The US consumer is feeling the heat with spending slowing down and inflation still high.

As a result of the current economic situation, the impact on the office technology market is uncertain. 

On one hand, with companies cutting jobs and workers feeling financial pressure, office technology sales may decrease as consumers prioritize necessities over luxury items. 

On the other hand, with remote work becoming a necessity for many during the pandemic, businesses may continue to invest in office technology to accommodate remote work. 

As the economy stabilizes, it remains to be seen what effect the shift to remote work and the current economic climate will have on the office technology market.

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