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Showing posts with label DCA. Show all posts
Showing posts with label DCA. Show all posts

Thursday, August 10, 2023

AI and the Digital Transformation: Reshaping the Future of Copier Sales


Out with the old, in with the AI: Copier sales just got a techy upgrade

In the ever-evolving world of copier sales, the digital age and AI are reshaping how we approach our prospects. Dive into how these changes are impacting the industry and what it means for the future of sales.

Executive Bullet Points:
  • The digital age has transformed prospects from passive recipients to active participants, conducting their own product assessments.
  • Artificial Intelligence (AI) is revolutionizing copier sales, offering real-time insights, and enhancing sales strategies.
  • Modern sales training must evolve, focusing on experiential selling and leveraging AI to meet the needs of informed customers

Thursday, November 20, 2014

Did ECi Just Hoodwink An Industry?


Describe for me your system for collecting data in MPS assessments.

Does it go something like this?
"The system comprises a local network including several printing devices provided with a diagnostic unit collecting various device working data’s and at least a connecting device connecting a plurality of printing devices,where by the connecting device is adapted for collecting data’s from a plurality of printing devices and for storing said data’s in a digital repository,where by said digital repository is in a form readable by a process or comprising instructions for treating at least some data’s of the digital repository."
If you were to draw it out, workflow, would it resemble this:


One last question - are you utilizing FM-Audit as your DCA?  If so, you're good, if not - do you think you might be in violation of a patent?

ECi has been awarded a patent for:

The “Status Monitoring System and Method” invention is in the field of data collection and digital repositories for printing and imaging devices. The method provides end users with the ability to click a link or download the application from a portable external storage device (USB key) and aggregate data such as meters, toner and ink levels that is collected from both network and local copiers and printers. The patent covers much of the technology found throughout today’s FMAudit suite of products, including Central, Onsite, WebAudit, and Agent."

Its probably nothing, just a way to keep anyone else from stealing FM-Audit's unique method of collecting printer data.  I'm sure intentions are pure and motivation is customer centric.

Time will tell.

Get the patent documentation, here.



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Greg Walters, Incorporated
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