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Thursday, June 30, 2011

MpS Moving Away from Clicks, More Power to the Machines


When you were standing in the wake of devastation
when you were waiting on the edge of the unknown
with the cataclysm raining down, insides crying save me now

Do you feel cold and lost in desperation
you build up hope, but failure's all you've known
remember all the sadness and frustration
and let it go, let it go.

And in the burst of light that blinded every angel
as if the sky had blown the heavens into stars
you felt the gravity of temper grace falling into empty space
no one there to catch you in their arms...

let it go, let it go, let it go, let it go


6/30/2011

The evolution of MpS is thick. Everybody scurrying around, grabbing all the clicks/prints/toner sales possible; Finally.

We're making a living now in MpS - even those of us settling into Stage 1 and Stage 2.  The Big Guys have taken up their purchased positions, Xerox, HP, Ricoh, have or are committing to an MpS Channel program.  Others, Konica, Kyocera, Lexmark, Dell, Okidata, Muratec, etc. stubbed their toe and are taking a second swing at Mps.

And then there is Samsung.  Mysteriously lurking just over the horizon.  Literally. Heck, it isn't MpS, but even MemJet appears to be getting off the ground!

So what is next?  Stage 3, that's what is next.  But how to go about jumping from the hardware as a service into software as a service realm.

Stage 3 incorporates software. Though S1/S2 engagements utilize some sort of software package, most of us aren't yet comfortable with the whole "EDM/Managed Services" thing.

If only there were a 'bridge' from S2 to S3, an 'on-ramp'. A platform that doesn't require a staff of specialists, installers, engineers, and training staff, yet provides actionable information.

Wouldn't that be nifty?

Let not your heart be troubled, I see that bridge. It's been in front of us all along and its mantra is "...manage the behavior, not the print..."

How intriguing...

Monday, June 27, 2011

The Greg_Walters, DOTC, Top 27 Posts of 2011 - 2012

From 201-

Christmas in June.

Whenever writers find themselves getting a little behind, unable to get the flow of creativity, they rehash old subject matter and content.

Enjoy:
  1. Managed Print Services Engagements vs. Copier Service Agreements - Tell me Again, why we don't comp copier Reps on Service contracts?
  2. Managed Print Services Another DOTC Leopard - ReDux - Jennifer Shutwell. How to Steal MPS Clients
  3. Managed print Services Tunnel Vision - Are You Focusing On One Thing
  4. Managed Print Services - Practice What You Preach
  5. Managed Print Services, the Copier and the Traditional Copier Dealer : End of Days
  6. CIO's: What to Look for In A Managed Print Services Company. The Perfect 10.
  7. Achieve Managed Print Services Immortality "...Simply By Doing One...Great...Thing..." - Keep Walking
  8. Repeat After Me: "Managed Print Services is Business Process Management, MPS is BPM, MPS is BPM"" - FireWork
  9. "If You Don't Stand for Something, You'll Fall for Anything..."
  10. Managed Print Services Practices Managers: Are You Selling MPS Internally ? - Over and Over again.
  11. CNET Needs Managed Print Services - So Says Molly Wood
  12. Skylar, Dr. Dre, Em, and Ri - On and Off Stage, an Orchestra, Lights, Video - Lot's of Moving Parts. Just Like Managed Print Services
  13. Managed Services: Let's Have a Cold Call Blitz!!
  14. You're Not In Managed Print Services If -
  15. The Separation Begins: Managed Print Services True Believers Leaving the Pack
  16. Who is Everything Channel and Why Are They Important to You?
  17. The Future of Managed Print Services: Look Back to IBM and See Your Future
  18. HP to Purchase Xerox. Joins CISCO, IBM & MicroSoft in move offshore. Upside Down World.
  19. History - Study It, or be Doomed to Repeat It...
  20. Managed Print Services, Stage IV: What the Hell is Managed Network Services(MNS)? You're Kidding, right?
  21. Ricoh Announces Purchase of White Castle - Strengthen Channel with "Bags of Sliders"
  22. I use to think Managed Print Services would be a sub-set of MSP, but maybe it will end up the other way around.
  23. Samsung Snags World's Largest ElectroWetting Company. What about the Silver Nanoparticles?
  24. Managed Print Services Stuck in Stage 1&2 - And I Know Why...
  25. "The Things We Think And Do Not Say. The Future of Our Business...", Managed Optimization Services
  26. Does Your MpS World Reside in Toner & Service? Your Scale is small, Depth Shallow, and Vision Stunted. Buh Bye.
  27. Another DOTC Leopard: 2011 MPSA MPS Leadership Award Winner, Kevin DeYoung, QualPath

Click to email me.

Sunday, June 26, 2011

Paige Says, "Greg Walters Leaves a Trail of His Own Ignorance"




2011

This Unprovoked Attack on Me, is an Attack on You.

From my friends at CRN - Computer Reseller News, no less.

I have no idea how I even popped up on their radar, but apparently, I ruffled some back room feathers. I am an easy target, my name is all over my blog, unlike the fictitious "Paige Coverage"; an obvious Xerox marketing creation, and yes, I actually have real pictures of me.


Thank goodness I didn't post pics of my children, for they would have been thrown under the bus with me.

What befuddles me, beyond comprehension, is what nerve have I struck?

Perhaps the Xerox folks I have been working with for the last year, evaluating PagePack and ColorCube as possible offerings here at SIGMAnet, will be able to answer that question.

Perhaps the members from TeamXerox, who I met with last week during a Synnex event, can help me understand why I would consider moving forward, or even recommend anything from Xerox to my executives, prospects, clients, members of the MPSA, or the thousands of  DOTC readers.

Really?

I have cut and pasted the entire post below.  But please, check it out for yourself.

Read and tread lightly for this isn't just an attack on me.  No, this goes deeper.  Much.

What Paige/Xerox has done is shown its colors - they don't like, they don't want, dissension.

THEY FEAR CHANGE, THEY FEAR YOU, THEY FEAR US.

Paige is a creation, like the Monkeys and a shill for Xerox.  Paige represents the will and vision of the Big X.  For all we know, Paige Coverage is Ursala Burns. In the end, Paige is Ursala.

The Summer of 2011 DOTC vs. X - un-fuking believable. Oh the fun we are going to have...

And yes, I know this is all a sham to get more hits on their small, pathetic site - God, I love this country.

Read on...

Greg Walters Leaves a Trail of His Own Ignorance
Posted by Paige Coverage on Jun 21, 2011 11:27:02 AM

When he's not parading past you his music library or posting You Tube videos on his site, Greg Walters hacks out a confounding and scattershot blog called "The Death of The Copier is the Death of MPS."

Presently he's mourning the sad and premature death of E Street Band saxophonist Clarence Clemons, but he'll soon be back to getting his facts wrong, and contradicting himself with his bizarre attempts to frighten you out of a business he himself claims to be successful in: Managed Print Services (MPS).


Like spotting someone you've placed a restraining order on, I was reminded of Greg when a colleague forwarded me this rusting blog of his from December.

In it, Walters rekindles his addiction to managed print defamation by claiming that:

“Just as everyone figures out how to spell MPS, industry pundits kill it. Photizo called heavy growth rates in MPS Engagements through 2015 - of course this was back in the "olden days" - 2009! Last year at Lyra, consultants and statisticians explained that we will never return to the same levels of units (copier) sold, pre-2009.”

Same level of copier units sold? This is not an argument for the death of managed print services.

And Walters – who describes himself as “an MPS Practice Manager at medium-sized west coast VAR/MSP (whose) GP is consistently at 48% - fleet is doubling year to year, my goal is to quadruple in 2011” – should know this.

Managed print services is not about pushing boxes, anymore than managed IT services are about selling more PCs, or virtualization is about selling more servers, or cloud computing is about selling more storage hardware. A managed service is about optimizing existing resources. Sure it’s nice to sell some hardware, and everyone does. But service dollars outdistance hardware and software sales by a country mile, and have so increasingly for years.

Walters’ blog post goes on to feature quotes from those either too unsure of themselves to enter the managed print market, or are under the misconception that “it will make us millions on printer revenue.”

Walters’ opinions are just plain nonsense sprinkled with rock music lyrics, and no reputable technology reseller of any kind would allow this child to speak in front of their employees or customers.

It’s a shame that just as everyone figures out that certain blogs and social media sites can be of benefit to helping the channel drive more revenue through services, irresponsible self-promoters like Greg Walters come along to contaminate the well.

At least - by his own admission - no one is foolish enough to pay Greg Walters to write.

Below: Greg Walters sitting on a motorcycle.

It is not a motorcycle, its a Harley...


See how the story ends, with apologies, here.

Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193