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Wednesday, March 8, 2017

#ManagedPrintServices: "I feel a lot of love in this room..." just not A3&A4


March 8, 2017.

"All Roads Lead to MpS and MpS Leads to All" -  I've been saying it for years.  At first, it was a joke.

I drop phrases like, "You know, copiers were the first devices on the internet of things.(MWAi)"

Or...

"In my world, voice mail is a document..."  In a room full of IT types, the response is silence.  Yes, that is a third eye growing out of the top of my head.

Here we are, March of 2017 and not much has changed since 2007.  Everyone 'does MpS', but few understand the expansive realm.  

Monday, December 26, 2016

Is the Internet the Garden of Eden or God?





For decades, the internet has provided everyone from professors to trivia experts instant access to information.

What once was,

The internet is molded in our likeness...
The internet flows with falsehoods...
The internet is nebulas a formless ghost of the past, present, and future...

In the beginning, there was darkness -

...and then there was light...

Connecting the world's computers offered us access to just about any 'fact' we could imagine - in theory, anyone could connect with the source of research, witness news as it happened, or form an opinion based on available information.


In the days before 'shells', the internet was free-form - we connected at the prompt, bumping around in Mirc rooms, and searching with tools like InfoSeek, AltaVista and WebCrawler. Bulletin boards offered asynchronous, yet informative, relationships.

Then came Prodigy, Compuserve, Delphi, and finally, America On-Line. These communities helped technological neophytes engage in the bold, new world. Overnight, the sparsely populated playground of nerds flooded with teenager angst and desperate housewives: "Cyber-sex" and "troll" hit the lexicon.

It was great.

From oil changes to Russian political history, if you have a question, the answer was out there on the 'net. Raw. Unedited and sometimes, difficult to find. It was a treasure hunt.

Move forward 20 years and there are 60 trillion webpages using an index 95 of petabytes - nearly twice the size of data mankind created, ever.  But what in the world can 60 trillion web pages tell us?

The internet is full of gossip...
The internet is full of dogma...
The internet is filtered...

Generations of adults have grown up with the internet and google. But now the raunchy and raucous cyber-land is settled and gentrified.  Today, proper search engines find what the "collective" wants, not necessarily what we, individually, are searching.  Indeed, even when the "powers that be" utilize "my" unique internet wonderings as my personal baseline, I want what I want right now, not 30 days back.

I am reminded of the time I took a few inner cities (Los Angeles) kids for an off-road trip in the San Bernardino mountains.

Every year, a group of young city-dwellers would venture "up the hill" for an all-volunteer-sponsored trail ride in the forest.  It was our chance to show off the woods and their opportunity to get out of the concrete jungle.

The little girl in my truck was wide-eyed.  It was her first time in the mountains.  Her head on a swivel, she innocently asked, "Where do all those trees come from?"

"What do you mean?" I responded.

"Who planted all those trees!?"

I was stunned.

Every tree, bush, or swath of grass this little girl had ever seen was designed, planned, and planted - her environment was completely man-made.

And that's the point - I fear the internet has an overcrowded and hollow wonderland between what we know, and what we strive to understand.  Seductive in design, the results are not organic.

She lived in somebody else's world.

So it is with the newly connected, brave new world.  The masses do not question the virtual until they have the eyes to see the real.  The internet is Westworld -  fooling us into believing somebody else's vision of reality.

We have willingly removed the distinction between 'virtual reality' and 'reality'. All of our things will be digitally connected.  Someday, we will all be connected through the 'interwebs'.

Is google, God?

The escape, if there is one, resides in the 'old ways'.  The way of the printed, read, and repeated word.  Searching for answers in the real world, along the Path.

Storytelling.

Don't get me wrong, the internet is a wild and entertaining place.

It's a shame we'll need to be connected via technology only to discover we've been connected all along.

Friday, December 23, 2016

"What's the biggest change in Managed Print Services since 2009?"




During the past seven years, I've attended dozens of speaking events, helped hundreds of clients, worked thousands of hours, and generated an incalculable number of words about managed print services.

When Nathan Dube approached me with a few quick questions about "then versus now", Clone Wars, and the best things sales reps can do in 2017, I tripped into the Time Tunnel.  What seems like yesterday is now nostalgic.

In the beginning, few were talking about, let alone selling, MpS.  In the 'good ole days, those of us in, made it up as we went along.

HP(Edgeline) and Xerox(Page Pack) had MpS programs.  So did Synnex and a few other organizations.

Customers were clueless when it came to DCA's, assessments, QBR's and proactive service.  Nobody heard of "Print Policies".(not print rules)

Below is our first podcast.  Thirty minutes of two veterans of the industry shooting the breeze.  I'd like to do more of these in a more relaxed format - with a libation.

I guess the theme for this podcast could be "The Song Remains the Same."

Enjoy.




The number one song in 2009:



Click to email me.

Thursday, December 22, 2016

Merry Christmas, 2016



From Detroit to SoCali to Davidson, NC to Oconomowoc, WI (Yes, it is a real town) it's been a heck of a tour with no sign of letting up.



I started DOTC in 2008 and I've tried to mark each Christmas with pithy prose and cute, snowy pictures.

Wednesday, November 16, 2016

Losers Calling for "Unification"


It's a trap.

Obama and Donald sit down and talk and the news talkers are pushing the 'unity' talking point.

Sure, nice words and smiles looks fine and make us all feel warm and fuzzy. And yes, one should win with honor...and should lose with grace.

Under the guise of grace, the losers are cuddling up to the winner in an effort to further their losing agenda.

Trump won because of his words and actions resonated to a frustrated electorate - frustrated over the eight year old processes of Obama.  It is simple.

Trump must not change or acquiesce to the establishment. This will be difficult for he is now part of the machine we so adamantly challenged.

The Kids in America.

College campuses have always been a bastion for rebellion, a place to challenge beliefs and develop ideals - to stretch personal boundaries.

Unfortunately, nobody teaches the 'yudes', how to be an American or a winner.  Instead, "losing" fair and square, is equated with discrimination and victim-hood.  We've created a generation of whiners.

"I can't lose.  You're biased/racist/phobic!"

So the kids, who have nothing to worry about accept skipping class, head to the streets under the guidance of oh so many community organizers and burn stuff.

Tools. Useless.  Irrelevant.

Get back to your "Primitive Cultures" class.

America is not divided.  We are not tearing ourselves apart.

The biggest lie perpetuated in this campaign is that one candidate promotes dissension while the other pretends to "unify".  Evidence shows the exact opposite. Riots, shootings, protests, pontifications - voicing dissatisfaction with the results of an election - are coming from the side of 'understanding and Love'. ::sarcasm::

Here's the strategy: Create a problem, magnify the problem, force the electorate into a state of desperation and present yourself as the answer to the challenge you've created.

The media folks are stirring the pot, making it look like we are a nation of idiots, elitists and rubes.

Simple.


The United States of America survived the assassination of Kennedy, the twisted world of Nixon, the do nothing Carter Era, a sexual predator, 911, and the "Let's Make America Second" tour. Trump-World has got nowhere to go but up.





Thursday, November 10, 2016

The Establishment is Burning: What the 2016 US Presidential Election says about the imaging industry.


  • CNN was wrong.
  • NBC was wrong.
  • ABC was wrong.
  • CBS was wrong.
  • NPR was wrong.
  • Obama was wrong.
  • Hillary was wrong.
  • Biden was wrong.
  • Hollywood was wrong.
  • Starbucks was wrong.
  • The Huffington Post was wrong.
  • The pollsters were wrong.
  • The insiders were wrong.
  • Twitter was wrong.
  • The Establishment was wrong.
  • The Status-quo is wrong.

Experts pontificated how Trump had no experience in government. They vilified Trump supporters calling them racist, homophobic, morons - ‘deplorables’. Anti-Trump minions repeated over and over how Hillary was empathetic to the cause of women - although she’s chief enabler to her sexual predator husband.

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Greg Walters, Incorporated
greg@grwalters.com
262.370.4193