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Showing posts with label atlas. Show all posts
Showing posts with label atlas. Show all posts

Friday, September 23, 2016

You Should Be Selling ITAM with Copiers, Printers and MpS


Gartner - "IT asset management (ITAM) provides an accurate account of technology asset lifecycle costs and risks to maximize the business value of technology strategy, architecture, funding, contractual and sourcing decisions.”

There is so much turbulence in the industry today, it's tough to figure out what to do.
  1. Margins continue to drop
  2. The OEMs are locked in a War for the remaining 'clicks and you're in the line of fire
  3. Customers are demanding more than "scan once, print many'
We know you're going to survive.  What can you do to thrive?  How about selling asset lifecycle management?

There is a great way to remain relevant in the eyes of your customers and sell more services without the hassle of establishing third-party partnerships, investing in a NOC, or falling into a huge time-suck.
  • No need to retrain your sales staff.
  • No heavy investment in software packages that require an MBA to operate and understand.
  • Keep your existing toolset
There are plenty of tools out here to support an ITIL model, you just need to commit to the philosophy.





Tuesday, June 21, 2016

Why can't you see open and closed tickets, toner shipped, and revenue generated by client, contract, location and device? How about your clients' non-print assets?


Under your MpS engagements, which OEM is most profitable?  Sharp? HP? Kyocera?  What model?

Which client is costing you the most to support?

For your enterprise customer, can you determine the most active floor, which devices are generating a high number of help desk calls? Can you see lease payment and expiration date for those devices?

Live?

Displayed on your phone?


Atlas - MpS can help you.  Not just print, everything.

Join us for a simple discussion around this complex and cluttered issue:

ATLAS - MpS More than a Map

ATLAS

Thursday, June 30, 2016 from 1:00 PM to 2:00 PM (CDT)


Eventbrite - ATLAS - MpS More than a Map

Find Your Way.



Wednesday, April 6, 2016

Managed print Services Practice Managers: Whats the new, sexy, Managed print Services?



  • Is MpS the new document management tool?
  • Is it business intelligence and analytics?
  • Is managed print services the future of managed services or the other way around?
Your MpS practice incorporates many tools to satisfy your MpS contractual obligations.

For example, you may be utilizing PrintAudit for data collection, an assessment tool and supplies reporting mechanism. Some of your customers might be reporting through WebJet Admin. Once meter reads are completed through the same or additional tool, your billing system takes over, generating invoices, and collecting revenue.

Maybe you see the advantages of outsourcing the toner supply side of your practice with Great American, LMI, Supplies Network, Axess - you may engage multiple solutions.

When your MpS customer calls for service, technicians are dispatched, service parts installed or ordered and tickets closed. The same for help desk tickets and somewhere, warranties are verified to insure proper credit is received for parts exchange. Lease expiration dates, typically the responsibility of sales, are managed in a separate tool, perhaps E*Automate or SalesForce.

On top of all this, you might be able to run a separate P/L.

Consider how many functions and tools mentioned above: The DCA, help desk, service dispatch, accounting, billing, remote management, toner/supplies reporting and fulfillment - at least six separate data bases which do not talk to each other.

We complain each time we're tasked with presenting a review of the practice to the executive board.

ASCII dumps, Crystal Reports, and pivot tables digesting data from silo's of data then cut and pasted into a nice tidy report. This is both a proven process and staggering hindrance.


What’s the new, sexy Managed print Services? Full-line integration and one-touch information from Atlas.

We integrate disparate databases, present relevant data on single sheet of glass and utilize your existing tool set; no ‘rip and replace’, no expensive and time consuming monolith of programing.

With Atlas, it is possible to manage your business with existing tools and without the pain of creating spreadsheets and pivot tables.

One More Thing -

Your practice is full of silos, but imagine your customers'. Do you think they would like to see IT assets, maybe even printers, with relevant data from databases like WebJet Admin, SCCM, LanDesk, or MobileIron, on one screen?

I know they do, go ahead and ask them.

Once you’ve implemented and seen the positive impact in your business, help your customers by offering to manage their assets. Embed asset management into you managed print services agreements.

Curious? We’re hosting a web session reviewing Atlas in the managed print services niche.

Click to register and join us!

Eventbrite - Atlas - Integrate Your MPS Tools

Monday, March 14, 2016

WebJet Admin, SCCM, LanDesk - See Everything with ATLAS

As business entities, we've developed separation of duties establishing the highest level of functional efficiency possible. We specialize by purpose: Accounting, Selling, Support, Production are separate yet interlaced.

This model works. The stronger our separate functions perform the better for the organization.

Unfortunately, this strength turns into a weakness.


"ATLAS saves us hours of valuable time every week locating and tracking vehicles in our dealership..."
Amy Westlake, Office Manager

Silo’s of data evolve into formidable barriers of communications. For those of us tasked with managing the ever expanding landscape of IT assets, collecting the necessary data from all our tools can be time consuming and vulnerable to human error.

Wouldn’t it be grand if you could cross-reference databases within your organization, distilling raw data into actionable information on a single pane?

Today, you can.

Introducing ATLAS - One-Touch Asset Management. ATLAS delivers YOUR data, from multiple sources, the way you wish to see it.



The concept is simple. The deliverable is simple. The method behind the glass, sophisticated.

Join us for a brief discussion around this easy-to-use yet powerful tool designed to work with your existing tools.

Our next webinar is, March 24th.

Click here for a schedule of events.





Click to email me.

Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193