AI in the Driver’s Seat: Leadership, Customer Service, and the Tech Shifts You Can't Ignore

From AI revolutionizing leadership to the delicate balance between automation and human empathy in customer service, the tech landscape is shifting fast—and it's not stopping there. Amazon’s latest AI-driven robotics center is setting the stage for the future of automation, while debates continue over whether AI can truly match human ingenuity in scientific discovery. In this week’s Greg Report, we explore these breakthroughs and what they mean for the office technology world.

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New To Selling PodCast: Scanning

In a recent article, The Imaging Channel highlights a renewed interest in scanning technology, a resurgence largely fueled by the rise of remote work, accessible software options, and a generation of tech-forward business leaders. The piece explores how these factors are contributing to a growing demand for efficient and secure digital solutions.

New to Copier Sales: Scanning is Making a Comeback (But It Never Left)

Your copiers copy, print, and scan — functions so common and expected that they’ve become mundane. Talk about “converting snail mail into digital documents” at your next party, and watch the excitement dwindle.

Yet, believe it or not, scanning is experiencing a resurgence. More businesses are embracing digitization, for a few basic reasons:

Remote working: The need for access to paper documents from any location.

Affordable digital workflow software: Increased availability and affordability.

Tech-savvy decision makers: A new generation of business leaders who demand instant access to information, understanding that paper is too slow and inconvenient.

Why scan?

read the rest, here.