Once, long ago, “managed print services” (MPS) was considered an outlier, something in which only the fringe of our industry would participate. Today, you’ll see an MPS offering on every website and run into clients who know all about the various programs. What’s more, the realm is chock full of managed print content and training sessions, so, for now, I’ll just give an elementary description of today’s managed print services sales.
Let’s start with a quick definition of managed print services from the Managed Print Services Association:
“The active management and optimization of business processes related to documents and information, including input and output devices.”