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Friday, January 16, 2009

How Does Your Copier, 30 Day Funnel Look?


Hank Moody fan.

Californication, is a punch in the face - if you know what I mean. Hank captures truisms about life in southern Cali - albeit exaggerated. A transplant for NYC, a writer of some notoriety, semi-eternally struggling with writer's block, we follow Hank's antics as he crisscrosses the landscape.

Hank is flawed.

He mistakenly assaults young women with his mouth, usually fighting off a bevy of drop-dead gorgeous, California Girls. Driving around L.A. in a dirty, beat-up, cyclopean Porsche.

His greatest misstep is an intimate encounter with a hottie, who unbeknown to him, is the 16-year-old daughter of his ex-girlfriend's current fiancee - yeah... it's confusing, it's California.

His life, his work, his character - damaged but not perverted  - his baggage may be significant, but he keeps going, keeps moving.  Laughing, smirking, and drinking his way along.

When I lived in Michigan, I thought that the people in California were nuts - I was right. Of course, all the "nuts" out here are originally from "back east". "Back east" means anyplace east of the state line.


Like it or not, California creates trends and the rest of the country follows - socially, politically, and economically.

It's the economic direction that should interest those not in the Golden State - the state of Regan and Nixon; of Boxer and Pelosi.

Today, I saw fear in the eyes of a prospect -

Across the desk, she sits. Piles of papers in front of, behind, and all around us - like a lot of people, she doesn't have To Do lists, she owns To Do Piles.

We are discussing her current print environment. A hodge-podge of single-function, multi-function laser and inkjet, HP devices - printing, faxing, copying, and scanning functions are performed daily and at times, in great volume.

She has been approached by the Canon rep for years. He told her that "one of my machines can replace all those expensive HP's - it's cheaper to print on my copier than their laser-based printer..."

She is suspicious, so we add up the numbers - the numbers only. I am concerned that if the volumes approach a higher level, say 20, 000 images a month or above, the copier guy may indeed be correct - of course, he quoted a machine well above what is needed - along with a monthly lease payment of nearly $500.00 - 60 month (3-hole punch, and 11x17 - neither of which my prospect has used in over 10 years).

After our elementary calculations, we both realize that my recommendation prices out significantly lower than the Canon - mine for TWO devices over 36 months with a CPC, all-inclusive, SA.

And yet, no "close" -

She goes on to tell me the state of California is thinking about paying her with an official I.O.U.

Her business is a medical testing lab and she bills Medi-Cal(the state) for a majority of her work; before she asks, I tell her I can not accept an IOU from her.

So she needed to hold off on getting 2 new machines, but will strongly consider an MPS engagement if she can save money.

The MPS is a no-brainer.

Her monthly supplies expenses are not that much, under one thousand a month, and our program may reduce that figure by 20% - offering up a $2,400 yearly saving - it will help, but won't save any job.

The conversation leads to how she came to this country 40 years ago. How her husband and she built this "small" business, put kids through college, provided good jobs for hundreds of families over the years, and how "...this recession looks nothing like the 70s - it is worse..." - she is scared.

Like any good entrepreneur she is planning for the worst and hoping for the best.

What is more intriguing, is how representative this micro-scenario is of the larger business segment - hardware sales had been flat and are now dropping.

Cost savings and reductions are the mantras, once again, of business - especially in the SMB market.

Who is Immune? No one.

We have been through some of this before; the layoffs, the economic plunge, international challenges, global society on the brink of annihilation - of course, I am referring to the "'70s"( could the summer of 2009 see a re-birth of Disco and Dance Fever?).

It's the state and local government budgets that are red flags to me. Of course, out here in California, the state budget never gets approved until 6 months after the year is over; because politicians like to be...political. But this time, the budget isn't being passed because there is no money - no taxes because most business has been taxed out of the state.

Property tax revenue has dropped because so many homes have gone to the foreclosure - it does not matter that those folks shouldn't have been approved in the first place - revenue is off, so the state is thinking about issuing IOUs - for STATE INCOME TAX REFUNDS.


Our state budget, last year's budget, has still not been approved and is facing lots of challenges - but - fear not. The wisdom of our elected officials is tackling much more important issues - digital billboards.

The base is shrinking and they want to raise taxes. The money supply is dropping, leasing is now swinging in the other direction, and people are scared.

Our economy is flawed, our business model is flawed, and we are flawed - and always have been.

But like Hank Moody, we who don't beat ourselves up for our shortcomings and can live in our own skin, keep going. 


Even if our biggest customer needs to write us IOUs and when we only have one headlight.

Originally, January 16, 2009

Managed Print Services - Saving Money And The Planet, Down Under


Hewlett-Packard (HP) has announced that Leighton Contractors has signed a Managed Print Services contract with HP.

As part of this contract, HP will manage and offset the carbon emissions generated by Leighton Contractors’ fleet of 700 HP LaserJet printers; total amount of carbon that will be offset from the printers will be 209 tons.

It is not mentioned if the Carbon footprint reduction was a specification of the contract or a benefit of going with HP.

“Leighton Contractors’ policies ensure that we manage our environmental footprint and minimise our environmental impact,” said Michael Herbert, Leighton Group IT, customer support manager.

“HP’s Managed Print Services offering together with the Carbon Offset program dovetails with the Leighton Contractors’ Group IT’s current “Green IT” Project.”

I first wrote about this program over the summer - 424 companies in Australia have signed up for HP’s Carbon Offset for LaserJet Printers program since its launch in February 2008.

“HP’s JetDirect and SecureJet solutions have allowed us to implement greater security for staff pool printing,” said Herbert.

“Our staff use proximity cards to print, the same cards they use to enter the building, which improves security and reduces wastage.”

According to Herbert, the disparate nature of its printing technology and the lack of a central equipment management function meant they didn’t understand the true cost of its printing infrastructure.

“HP’s managed print services provide visibility into the costs associated with our printing environment. HP looks after all billing, reporting and accounting, so that headache is taken away and taken care of by HP,” he added.

All HP printers rolled out at Leighton Contractors are HP Energy Star qualified. They produce less heat and reduce cooling loads by 15-30 percent.

They also use approximately half as much electricity.

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It is Now Officially "Bizzaro-World": Intel Net Profits DOWN 90%


Absolutely stunning. Banking, manufacturing, finance, home and now technology Giant - can't wait to hear Xerox's report.

IDG News Service

Agam Shah, IDG News Service 01.15.2009

Intel's fourth-quarter profit plunged 90 percent from a year earlier, as the chip maker battled a worsening economy and recorded a steep loss from investments.

The company recorded net profit of US$234 million for the quarter ended Dec. 27, compared to $2.27 billion in last year's fourth quarter. The net profit also fell short of the $257.22 million consensus expectation from analysts polled by Thomson Reuters.

The results included a loss of $1.1 billion from equity investments and interest, primarily due to a billion-dollar reduction in the value of Intel's investments in Clearwire, the company said.

The company's fourth-quarter revenue was in line with lowered expectations of $8.2 billion. Fourth-quarter revenue was down 23 percent year-over-year and 19 percent sequentially. Revenue from microprocessors and chipsets was lower compared to the third quarter.

The bright spot for Intel this quarter was the sales of Atom chips that go into netbooks, small laptops designed for Web surfing and productivity applications. Revenue from Atom microprocessors and chipsets was up 50 percent sequentially to $300 million.

Intel did not project revenue guidance for the first quarter of 2009, citing "economic uncertainty and limited visibility."

While the economic environment is uncertain, the company is adjusting its business plans to adapt to build for the future, said Paul Otellini, Intel president and CEO, in a statement. The company is entering new markets and has cut costs by around $3 billion since 2006, he said.

The restructuring yielded $800 million in savings in 2008, Otellini said during a conference call on Thursday. The company ended the year with approximately 84,000 employees, down 3 percent from a year ago.

"Intel has weathered difficult times in the past, and we know what needs to be done to drive our success moving forward. Our new technologies and new products will help us ignite market growth and thrive when the economy recovers," Otellini said.

The company hopes to ramp up to the 32-nanometer process technology to lower chip-manufacturing costs and increase production. It will then be able to make more chips at lower costs, which should add efficiencies to the production process, said Stacy Smith, Intel's chief financial officer, during the call.

"We are absolutely prioritizing the investment that it takes to get to 32-nm process technology ... we are going to get there as fast as we possibly can. That gives us a performance advantage, cost advantage and allows us to get to this higher level of integration that the future markets we want to serve requires," Smith said.
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Thursday, January 15, 2009

Seven Deadly Sins… The Qualifications of a Copier Salesman…

Never mind that he is hundreds of miles north of the Gulf of Mexico, he lives on a boat, sells "big-iron" copiers...and has a blog. Introducing Pirate Mike. I received a "hit" today from one of my internet-search-spiders-thingies, and read the resulting post while waiting for the Rover to be washed - it was 86 degrees and sunny - as I scrolled along the post I literally laughed out loud. Upon further research, all good bloggers do this, research that is, the story of Pirate Mike unfolds. I will not steal his thunder. Instead I recommend you read his post here, then go to his site - all of four posts - I am sure with the eyes of the world upon him, he will blog with the best of them... I have copied, edited slightly, and pasted his post here on my site. Enjoy: ------------- Wednesday, January 14, 2009 Seven Deadly Sins… The qualifications of a copier salesman…

Wednesday, January 14, 2009

The Death of "Kaaaaaaaaaaaaahhhhhnnnn...!"



Khan Noonien Singh and Corinthian leather...

Ricardo Montalban, TV Star and Chrysler Pitchman, Dies at 88-

Detroit - 30 below, 10 inches of snow, mayor in jail, Lions the biggest losers in NFL history, auto plants shuttering everywhere, GM "Generous Motors" begging the likes of Barney Frank for money, and now, Cordoba's biggest fan passes.



Forever aboard the Reliant surfing the Genesis Effect...



Konica Minolta Diving Head First Into MPS - Make that OPS


Press Release

ORLANDO, Fla. - (Business Wire) Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced its Optimized Print Services (OPS) program, an innovative new managed print services offering that saves customers time and money by revolutionizing how they manage their printers assets.

The fully customized one-stop print services solution – part of the Konica Minolta Business Intelligence Services initiative – is an effective strategy designed to help customers better monitor, measure and manage printers and Multifunctional Products (MFPs). The OPS program enables organizations to be far more efficient by:

* Fully controlling their entire printing environment
* Conserving resources and ongoing maintenance costs
* Streamlining unknown costs associated with all MFPs, All-in-Ones (AIOs), and printers throughout an organization

Historically printers have been viewed as an IT-sourced product while MFPs have been sourced through procurement or administrative functions within the company. This often results in higher costs and unnecessary strain on IT helpdesk.

Konica Minolta uses a range of assessment tools to fully understand volume, typical and peak usage patterns and sources of print within an organization, then develops a strategy to maximize the efficiency of print devices being used.

“At a time when organizations around the globe are tightening their belts and are faced with deep economic challenges, Konica Minolta’s Optimized Print Services program not only reduces total cost of ownership, but allows customers to get the most mileage out of each of their printing assets,” said Rick Taylor, Senior Executive Vice President and COO, Konica Minolta Business Solutions U.S.A. Inc. “With the introduction of OPS, we are making printing as seamless as possible so that our customers can focus on their core business goals.”

The OPS program, driven largely by customer demand, leverages the opt-WORKFLOW model to provide all necessary services required to control output costs based on business needs. The four modules that comprise opt-WORKFLOW are as follows:

* opt-MONITOR assesses your current printing environment, provides timely proactive maintenance and ongoing assessment and optimization.

* opt-ANALYZE creates a cost-per-print plan covering consumables and service;

* opt-VISUALIZE develops a road map to replace outdated or inefficient hardware;

* opt-MANAGE gives better control of print routing.

The OPS offering is geared toward organizations that use several printers and MFPs on their network. Managed completely by Konica Minolta, customers can choose to leverage part or all of the new program modules as Konica Minolta will service and manage printers both from Konica Minolta and other vendors. Konica Minolta’s OPS program leverages web-based management tools, automated supply replacement, customer support and service in one unified program. Proactive maintenance is delivered and supported by Konica Minolta’s team of certified technicians.

The OPS offering, a key initiative under Konica Minolta Business Intelligence Services (BIS) provides customers with a predictable cost structure for printing that assists organizations in making better business decisions. The BIS initiative, which consists of a broad range of professional services, hardware and software solutions, identifies and creates cost-effective solutions using both Konica Minolta’s own products and products from a range of solutions partners. Konica Minolta has a dedicated BIS team in place that offers innovative thinking to transform advanced technology into a simple plan of action.

Additionally, OPS makes conservation a top priority as it enables companies to use entire toner cartridges until empty, thus reducing the amount of waste. As part of its commitment to the environment, Konica Minolta’s recycling program prevents cartridge materials from ending up in landfills, recycling all of the returned cartridge.

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Contact Me

Greg Walters, Incorporated
greg@grwalters.com
262.370.4193