Xerox’s Steve Bandrowczak – A Lesson for All Copier Dealers

Turning In-House Triumphs into Client Success Stories

Regardless of whether you sell Xerox or not, there’s a heck of a lot to learn from how they’re conducting business these days.

Xerox is setting a powerful example in the tech industry by seamlessly integrating robotics into its daily operations and then leveraging those advancements to its customers’ benefit. Even if Xerox machines aren’t on your sales floor, the strategies the company’s employing can offer some valuable insights for your dealership.

“We take those core processes, we take those core robotics that we’ve already built, and we bring it to our clients but more importantly we bring outcomes to our clients…I now can take that and I can help our clients understand what the art of the possible is… it’s a business outcome and they can very clearly see the benefit of it… using those same Solutions so I become the best use case in terms of how you use these technologies and how clients could absorb and use these technologies.“

Read the rest, here.

The Future of AI in the Workplace: Opportunities and Challenges

Source: Wall Street Journal

Date: May 15, 2023

Key Highlights:

• AI is transforming workplace ethics, with people more likely to instruct AI to use deception in negotiations, underscoring the need for research into AI's ethical implications.
• AI has the potential to augment the intelligence of older workers, enabling them to leverage their extensive experience and knowledge more effectively.
• Generative AI can significantly boost productivity, particularly for low-skilled workers, potentially narrowing the productivity gap between different skill levels.

Greg's Words

I've been talking about The Great Convergence for over a decade.  It's meant many different things: the convergence of TV, Cable, and the Internet.  The convergence of the internet and business software(the Cloud). Finally, the convergence of generations.

Artificial Intelligence gives every generation access to knowledge simultaneously.  Time will no longer dictate the accumulation of knowledge.  Indeed, artificial intelligence may disconnect wisdom from experiences.

Enjoy.

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Threads Is Doomed to Fail

"Mark Zuckerberg's Threads platform hits 100 million users in 5 days, growing faster than ChatGPT"

This is a farce.  "Threads" is less of a product and more of a 'feel better' gambit for those who cannot see beyond their own, personal biases and shortcomings.

"...the company isn’t going to actively encourage politics and hard news on the platform, but it could end up being the place people go for a conversation-based social media platform..." - The Verge

It's like a bad movie that 'everyone'(Hollywood Influencers) says is a great movie.

A good solution doesn't need a narrative to tell me it is a good solution.

Comparing this to ChatGPT is a marketing parlor trick as old as the hills - positioning.

The numbers are not real, "Threads owes much of its success to its connection with Instagram." and the platform is not sustainable -  “we don’t even know if this thing is retentive yet,...” - Mosseri

It's classic.  There was no problem to be solved.  The decision was politically motivated if not emotionally charged.

Not a good business move.