During the past seven years, I've attended dozens of speaking events, helped hundreds of clients, worked thousands of hours, and generated an incalculable number of words about managed print services.
In the beginning, few were talking about, let alone selling, MpS. In the 'good ole days, those of us in, made it up as we went along.
HP(Edgeline) and Xerox(Page Pack) had MpS programs. So did Synnex and a few other organizations.
Customers were clueless when it came to DCA's, assessments, QBR's and proactive service. Nobody heard of "Print Policies".(not print rules)
Below is our first podcast. Thirty minutes of two veterans of the industry shooting the breeze. I'd like to do more of these in a more relaxed format - with a libation.
I guess the theme for this podcast could be "The Song Remains the Same."
Enjoy.
The number one song in 2009:
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