Seeking Alpha: Will HP Remain the Leader in Printers and Ink?

From the Seeking Alpha site:

"We estimate that HP's (HPQ) Printers and Ink Cartridges business constitutes 24% of the company's stock price.

HP's printer business makes money primarily through the sale of ink and toner supplies for its printers.

HP's market share in printers has gone from 35% in 2005 to 40% in 2008. We expect HP's share gains to continue over the Trefis forecast period due to HP's strong relationships with large business buyers and its traction with consumers through its PC business which has also gained share in recent years."

However, HP's printing business is continuously at risk of commoditization. The company has been able to maintain share and some pricing power in this market through printing technology designed to limit the use of low cost (non-HP) ink and toner supplies, with HP printers. As low cost printers and printing supplies become increasingly capable, HP's printing market share along with its printing profit margins will be at risk.

If HP's printing market share were to decline to 2005 levels of 35%, the company could lose $6 billion of its value or about $2 per share.

Here.

HP IPG folding into PSG? Someday, HP Won't Sell Printers

Former HP CEO Fiorina targets Boxer's Senate seat

Holy Crap!

"If Fiorina decides to fund the campaign with her own personal wealth, this could be the most expensive Boxer campaign yet," said Rose Kapolczynski, a spokeswoman for Boxer's campaign. "We could be looking at a $30 million or $35 million campaign. ... She could do a lot to remake her image with that and do a lot to distort the Boxer record."

Couple this move with Meg Whitman's, former EBay exec, bid for California governor, and we've got two, ex-technology women maneuvering for a piece of political history.

Oh - and it seems each of them have more money the God.

Check out one story here.

And a contrary view here.

Managed Print Services: On the World Stage

MPS is the buzz globally, almost as much as when tray less duplex came out and analogue became digital...JUST KIDDING.

From the recent MPS Conference in Amsterdam:

“My expectations have been surpassed. I come from Dubai, and the market is hungry for this application. I am very impressed with the quality of people attending: senior executives, dealers, end-users…some very good discussion.” - Hakam Abu Rishesh, Gulf Commercial Group


“This conference is very insightful. It is the first time I have met people that actually understand MPS. I didn’t expect so many people. I think it is a great reflection on the interest in the market.” - James Du Plooy, Solution Worx, South Africa

Full Press release.

FOR IMMEDIATE RELEASE



European Managed Print Services Conference Hits Right Notes with MPS Professionals

FMAudit Renews as Platinum Sponsor of 2010 European MPS Conference


November 4, 2009 – Lexington, KY – The 2009 European MPS Conference held recently in Amsterdam was a successful educational event for the managed print services market, with enthusiastic feedback from attendees, exhibitors and sponsors. In a show of support, Platinum Sponsor FMAudit Europe/ DocuAudit, has renewed its commitment for the 2010 European conference, which will be held in Barcelona, Spain.

“The response to the 2009 European MPS conference was overwhelming. It is imperative that we continue to support efforts that bring ideas, best practices and valuable networking opportunities to this rapidly growing market,” said Jan De Kesel, President and Managing Director, FMAudit Europe/ DocuAudit,

Surpassing original attendance targets, over 140 people attended the European MPS conference, the first of its kind. MPS dealers, end users, vendors and infrastructure providers, along with sponsors and exhibitors networked and shared their experiences and knowledge. Participants commented on the quality of information, level of expertise, networking and contacts, and the overall value for their businesses.

· “Really, really interesting, it reflects the reality of the marketplace.”
Nicolas Bouillon, Blumega Technology, United Kingdom

· “This conference is great! It has given me the background of the players, services and competition—absolutely valuable to me!”
Maikel Bongers, Office Depot Europe

· “My expectations have been surpassed. I come from Dubai, and the market is hungry for this application. I am very impressed with the quality of people attending: senior executives, dealers, end-users…some very good discussion.”
Hakam Abu Rishesh, Gulf Commercial Group

· “Can’t wait to take this away and build on it. It’s great for developing market, great for bringing all these parties together and great to have an independent forum.”
Alan Kilminister, Gulf Commercial Group

· “This conference is very insightful. It is the first time I have met people that actually understand MPS. I didn’t expect so many people. I think it is a great reflection on the interest in the market.”
James Du Plooy, Solution Worx, South Africa

· “I am getting great feedback, everyone loves the diversity in topics.”
Stuart Rideout, LRS, United Kingdom

In addition to Platinum Sponsors FMAudit and HP, other European MPS Conference sponsors and exhibitors included Gold Sponsor MWA Intelligence, Inc., media sponsors BERTL Research and DocuFacts, LRS, Netaphor, Newfield IT, PerformIT, PrintFleet, SCC and other prominent MPS players.

“The interest in MPS has no boundaries. Attendees came from as far away as South Africa, Australia and Dubai to learn about MPS strategies,” said Ed Crowley, CEO and Senior Partner of the Photizo Group, which hosted the MPS 2009 European Conference. “The fact that FMAudit/DocuAudit has again committed its support as a Platinum Sponsor for the 2010 event demonstrates the success of this conference in meeting the needs of the marketplace and in bringing the right people together. It shows the importance that MPS leaders like FMAudit place on the MPS Conference as an educational forum.”

Over 20 different sessions addressed a broad spectrum of topics with speakers from across Europe providing expertise and insights. Along with the keynote presenters from FMAudit and HP, sessions featured MPS experts from Canon, DirectPointe, EKM4, LRS Europe, PrintFleet, PulsarTec, Konica Minolta, Leads City Council, LRS Europe, Nationwide Insurance, Newfield IT, Relevance Biz and SolutionsWorx.

Conference Content Focuses on MPS Success

The series of MPS Conferences address the urgent need for information about the fast-growing managed print services market. The Photizo Group estimates that the MPS market is worth over $25 billion globally this year and is projecting it will be a $60 billion market by 2013. Conference content features case studies, panels, exhibitions and interactive sessions that highlight successful approaches and practical ideas from actual MPS engagements. MPS decision makers, vendors and channel partners benefit from a rich agenda of relevant topics.

For more information about the MPS Conference series, visit http://www.mpsconference.com.

# # #

Media contacts:
The Photizo Group
Misty Hamel
617-921-5725
mhamel@photizogroup.com


ABOUT THE PHOTIZO GROUP

The Photizo Group is a leading research firm specializing in the analysis of the printing and imaging industry and specifically the Managed Print Services market. Photizo has become the market’s main source for ongoing business intelligence about the rapidly growing opportunity of MPS. Since its landmark MPS study released in April 2008 to ongoing research covering North America and Europe, Photizo has emerged as a leader in dynamic business intelligence about the MPS market. Clients include eight of the top ten imaging manufacturers in the digital

What Remains of the "Grey Lady"?: Google Might Buy New York Times

That's the rumor. This could be the shape of things to come.

2010, the year of the Tablet and perhaps the year digital and print media truly begin to merge?

Just a blurb, but still...

The Death of Print Continues -

Bowling Green Initiating Managed Print Services Program: Print Responsibly

Press Release:


"Print Responsibilty' campaign goes into effect

Monday, 02 Nov 2009, 11:11 AM EST

By Sentinel Staff

BOWLING GREEN, Ohio -

Bowling Green State University this week will begin to implement its Print Responsibly campaign that President Carol Cartwright announced during her State of the University address last month.

The program is described as a more cost-effective and environmentally friendly way to handle everyday printing and other tasks like copying, scanning and faxing.

The university will contract with a company with expertise in managed print services.

When fully implemented next year, BGSU will no longer purchase any non-specialized printers, copiers, fax machines or scanners.

The campaign is projected to save about $1.5 million a year and reduce annual consumption of paper by up to 40 percent.

University departments will not be responsible for purchasing toner or other materials, or maintenance costs, but instead will simply pay a per-page price for printed or copied documents. This will also give BGSU access to the latest technology.

Beginning Tuesday, the Print Responsibly team will be visiting offices and departments. The purpose of these initial visits is to confirm the inventory of printers, copiers, and fax machines and scanners.

The inventory is expected to take about four weeks to complete. Other visits will follow to discuss printing needs with the departments.

In November, ITS will begin a pilot program with several departments that have volunteered to be part of the launch. University-wide implementation of the Print Responsibly program will likely begin next semester.

A Web site to provide additional information about the program can be found at here.

Cartwright said there will likely be changes to the university's approaches to printing but expects the payoff for the program will be quite significant. She said savings will stay in the respective departments.

She noted the university prints about 70 million pages per year. With Print Responsibly, Cartwright expects to see a reduction in the amount of paper used of up to 40 percent or 28 million pages.
---------------------------------------------

DOTC - 70 million pages/year billed at let's say 0.0120 results in a revenue of $840,000; at the "standard" MPS GP of 35%, 294k in GP.

The "Hunters vs. Farmers" Sales Metaphor - It's Dead: Let's Break Out of The Box

2009

Within the MPS Ecosystem, the struggle is moving between back-room infrastructure and field-level acumen.

Just like everything else the "experts" attempt to do, we selling professionals, are being classified; boxed in, and commoditized.

The questions now are, "What type of person do I need to employ as an MPS Sales Executive?"

"How many appointments should my team generate to reach a close?"

"What is a good monthly revenue/sales/profit number an MPS rep should hit?"

It is apparent that the "copier mentality" is only a fraction of what is needed to bring home MPS Engagements. That is of course unless you simply start defining your CPC agreements as MPS Engagements. Whiskey Tango Foxtrot!

And by the way, if your manager/owner/principal is plugging MPS Assessments into your "normal" copier funnel, you know, "15 face to face meetings per week, 5 Demos, 3 MPS Assessments, 1.5 closes per week", you are far, far removed from an MPS Practice.

Managed Print Services is not a bolt-on marketing scheme.

So, does MPS need Hunters or does MPS need Farmers?

The answer is Both - The answer is Neither.

We need Professionals who can do both; who can do it all.

"Hunter" - Find it, Kill it, move on.

"Farmer" - Move in after the kill, bury it, water it, reap.

It may be just me but I tend to think of selling "farmers" akin to vegetarians. And as you know, another name for a vegetarian is a "hunter with bad aim..."

Hunter? Farmer? Hello, the 1950's called, they want their sales cliches back...keep this up and the ditto-machine will make a come back.

I don't care what anybody says, real MPS is different - it is a Hybrid process, Hybrid product, Hybrid service, Hybrid business model. How can we expect the same old selling models and formulas to prevail?

How can anyone presume to tell Selling Professionals how to go about selling MPS(Hybrid), if those selling professionals are not Hybrid themselves?

What? Huh? Am I saying that there is MORE to selling than PROCESS?

Am I?

Goodness gracious, great balls of fire! Should I feel a slight agitation around my neck? Like John had when Herod came by, ready to fulfill Solome's wish? (don't get it? Go here)

Yeah - sure, sales is more than process, tell that to HP/Xerox - I often wonder how the enterprise clients feel, knowing they are part of a "process". Perhaps they feel like Velveeta?

There are, without fail, little flecks of hope, sparkling in the distance whenever I hear somebody say they are looking to hire folks from outside the industry. People with Insurance or market/advertising sales experience - not a bad start, I understand the premise. But there are challenges here as well.

Any ex-AFLAC agent is going to absolutely Laugh Out Loud when his MPS compensation plan doesn't have monthly residuals for life. The insurance industry invented that model for crying out loud.

And you are going to tell them that after developing a relationship he gets a one-time hit, a pat on the back, and a kick in the buttocks? Really? And this fresh, new, vibrant talent is going to break down your door, demanding a MPS selling position because why?

HA! But encouraging...

This is my thought; don't let "them" define you. Try, endeavor, toil against the meat grinder. And the best way to do this is to improve yourself, for yourself not your boss.

Does this mean attending company paid, useless, painful, Death-by-Powerpoint, speeds and feeds sales training classes?

Yes.

Does this mean picking up a book, if they still print them, about the latest, rehashed from the 80s, business strategies?

Yes.

Does this mean making every, single plant tour or walk-thru a field trip, learning not only how many output devices exist, but also how they run their business?

Yes.

Does this mean that everything you see and experience is yours, not your bosses, and improves you as a Selling Professional?

Yes.

Does this mean that one, tiny atom in my fingernail could be one little...tiny universe?

Yes.

Disruptive Marketing? Let's try Disruptive Defining.

Here's a message for all of us in the trenches, trying to sell MPS against ALL COMPETITION, including internal competition: The MPS Ecosystem is wide open for excited, daring, bold Selling Professionals - we work for the person in the mirror, not the one scrolling through the Monday morning sales meeting slide deck.

Don't think of yourself as either a "Farmer" or a "Hunter". Be both, Be better, be more.


Copier Sales People Destroy Managed Print Services Opportunities: Daily The New SalesPerson - Death of the "Close"

Thoughts from the CDA Meeting: Adapt or Die!

Copier Deal Up For Re-Bid, IDAHO School District Hires "Consultant" to Help with RFP:LOL!

An update to the article written back in August, "Another "GACKED" Sales Forecast: Idaho School District Reneges on Xerox Deal" - RFP responses to be reviewed by the board in January; consultants guaranteeing lowest possible cost.

Pity the 34,000 students.

In July of 2009 the school board decided to go with Xerox after reviewing 6 or 7 responses - Xerox was some 10k per month more "expensive" than the second place bidder, Fisher’s Document Systems Inc.

The deal was to provide more than 120 copiers to the school district in southwest Idaho for 60 months.

Fisher's got ticked, challenged the RFP process and now almost 6 months later, the deal will be reviewed again and awarded, again. The Xerox bid included "bodies", Fisher's did not.

Who is to say that the district really needs Xerox staff roaming around the district installing toner and xerographic units - but the district is missing the humongous point, don't ya know.

The blaring error is the inability of these "molders of young minds" to recognize anything more then the CPC and equipment cost. The case is hopeless now, there is no way to focus on any cost savings other than lease payment per month.

No real savings.

Don't Hate the Player, Hate the Game -

Classic story really, the RFP process is inherently flawed and for decades we in the business machine niche have taken advantage of the short coming. That is of course if you consider selling equipment at 3 points "taking advantage".

Adding injury to insult, now there is a consultant involved. I wonder if his fees are taken out of the "savings" provided by his oversight.

We look forward to the award announcement sometime after January.

More Details on the HP Canon Deal & The IPG/PSG Merger: HP's Year End - Let The Announcements Commence

More details on the new alliance between Canon and Hewlett Packard:

- HP will begin advertising Canon copiers on its website on 11/1/09

- HP will resell imageRUNNER, imageRUNNER ADVANCE, and imageRUNNER ADVANCE PRO series

- Speed range from 23ppm to 105ppm devices

- According to Larry Trevarthen, HP’s Worldwide Director of Market Development, HP also has access to the imagePRESS production print products

- All the devices will initially carry the Canon name

- The products will be identical to what Canon dealers sell, including supplies

- Service will be provided by a Canon factory direct branch primarily. Only if there is no Canon branch in the area, will the service contract be offered to a Canon dealer.

- Canon currently has 60 factory branch locations, but will expand to 90 locations within 2 years

- HP will support Canon copiers with its Web JetAdmin utility

- HP will also modify its Universal Print Driver to support Canon copiers

- Starting in early 2010, HP will begin to develop its own print controllers for the Canon copiers

Canon announced it has purchased Document House, a $6.7 million Xerox/HP dealer in Scandinavia. It will now offer Canon and HP products only.

Canon stated that since Ricoh bought IKON, it has signed up only 23 new dealers in the U.S.

Canon announced it will spend $220 million to launch its own managed print services effort, with goal of gaining $1.1 billion in annual revenue by 2012.

---------

A recent report regarding the merger of IPG and PSG briefly stated that Vyomesh Joshi, HP veteran who leads the printing division, would leave the company in the coming months. - Wall Street Journal

"I think there’s some misconceptions that the nature of the relationship is such that we would deliver product to HP under an OEM basis where they would put their HP brand on it, but that’s not the case. All the technology that HP will source under this relationship will be sold under the Canon brand." - Dennis Amorosano, Canon’s senior director, solutions marketing. - Image Solutions Reseller

Before Independence Day, Before Lost in Space, Before Tom Cruise, There was Radio and Orson Wells...

"...We know now that in the early years of the twentieth century this world was being watched closely by intelligences greater than man's and yet as mortal as his own.

We know now that as human beings busied themselves about their various concerns they were scrutinized and studied, perhaps almost as narrowly as a man with a microscope might scrutinize the transient creatures that swarm and multiply in a drop of water.

With infinite complacence people went to and fro over the earth about their little affairs, serene in the assurance of their dominion over this small spinning fragment of solar driftwood which by chance or design man has inherited out of the dark mystery of Time and Space.

Yet across an immense ethereal gulf, minds that to our minds as ours are to the beasts in the jungle, intellects vast, cool and unsympathetic, regarded this earth with envious eyes and slowly and surely drew their plans against us. In the thirty-ninth year of the twentieth century came the great disillusionment.

It was near the end of October. Business was better. The war scare was over. More men were back at work.

Sales were picking up.

On this particular evening, October 30, the Crosley service estimated that thirty-two million people were listening in on radios..." - Orson Wells, 1938.

In a world without the internet, Twitter, cell phones or email a fictitious account of an invasion from Mars scared children, and angered many.

I submit to you a feast for your ears and the kaleidoscope of your mind. Travel back when this new medium, radio, ruled and was blamed for the Death of the Stage show and rotting young minds...enjoy.

Printable Electronics/NanoTech: Xerox

10/28/2009 

Printable Electronics via this new silver ink from X may allow some interesting and different applications.

The "roll-up" display screen, "digital-paper" and wearable iPods.

I know, "pie in the sky" stuff. But remember, change occurs much quicker than it did 10 years or even 2 years ago.

Keep an eye on this.



Press Release.

MISSISSAUGA, Ont., Canada, Oct. 27, 2009 --

With the development of a new silver ink, Xerox scientists have paved the way for commercialization and low-cost manufacturing of printable electronics. Printable electronics offers manufacturers a very low-cost way to add "intelligence" or computing power to a wide range of surfaces such as plastic or fabric.

This development will aid the commercialization of new applications such as "smart" pill boxes that track how much medication a patient has taken or display screens that roll up to fit into a briefcase.
"For years, there's been a global race to find a low-cost way to manufacture plastic circuits," said Paul Smith, laboratory manager, Xerox Research Centre of Canada. "We've found the silver bullet that could make things like electronic clothing and inexpensive games a reality today. This breakthrough means the industry now has the capability to print electronics on a wider range of materials and at a lower cost."

Until now, bringing low-cost electronics to the masses has been hindered by the logistics and costs associated with silicon chip manufacturing; the breakthrough low-temperature silver ink overcomes the cost hurdle, printing reliably on a wide range of surfaces such as plastic or fabric.

As part of its commercialization initiatives, Xerox plans to aggressively seek interested manufacturers and developers by providing sample materials to allow them to test and evaluate potential applications.

Integrated circuits are made up of three components - a semiconductor, a conductor and a dielectric element - and currently are manufactured in costly silicon chip fabricating factories. By creating a breakthrough silver ink to print the conductor, Xerox has developed all three of the materials necessary for printing plastic circuits.

Using Xerox's new technology, circuits can be printed just like a continuous feed document without the extensive clean room facilities required in current chip manufacturing. In addition, scientists have improved their previously developed semiconductor ink, increasing its reliability by formulating the ink so that the molecules precisely align themselves in the best configuration to conduct electricity.

The printed electronics materials, developed at the Xerox Research Centre of Canada, enable product manufacturers to put electronic circuits on plastics, film, and textiles. Printable circuits could be used in a broad range of products, including low-cost radio frequency identification tags, light and flexible e-readers and signage, sensors, solar cells and novelty applications including wearable electronics.

"We will be able to print circuits in almost any size from smaller custom-sized circuits to larger formats such as wider rolls of plastic sheets -unheard of in today's silicon-wafer industry," said Hadi Mahabadi, vice president and center manager of Xerox Research Centre Canada. "We are taking this technology to product developers to enable them to design tomorrow's uses for printable electronics."

R&D samples of the materials including the new conductive silver ink are available by contacting Xerox.

About Xerox
Headquartered in Norwalk, Conn., Xerox Corporation's 54,000 people represent the world's leading document management, technology and services enterprise, providing the industry's broadest portfolio of color and black-and-white document processing systems and relate

TSG Solutions Unveils New Business Applications for the Office Equipment Industry

Press Release:

NewswireToday - /newswire/ - Windermere, FL, United States, 10/27/2009 - A subscription based cloud computing business application built on the Force.com cloud computing platform by Salesforce.com. Application is designed to assist Office Equipment Dealers and Agents manage and grow their business.

TSG Solutions, today announced the availability of AgentDealer™ on Force.com, salesforce.com’s cloud computing platform, bringing a fully customized sales and business management application to the Office Equipment Industry. AgentDealer™ is a 100% Force.com native application, benefiting from the reliability, scalability and performance of salesforce.com’s trusted global service infrastructure.

Equipment dealers can manage all their business relationships, connections, deals, agreements, sales quotas, commissions, service calls, meter reads, equipment expiration dates and more with TSG Solutions new CRM subscription service. Designed exclusively for the Office Equipment Industry, this application became available today at a price of only $49.95 per user, per month. Subscription includes ongoing remote administrative support.

“The AgentDealer application is a tool dealers and their salespeople can start using within days and at a cost they can afford,” said Edward Barfield, The Sailor Group’s CEO. “Our simple subscription model has no long term contract or additional investment requirements like configuration cost that other alternatives have.” In addition we offer Premier Remote Admin Service as part of the subscription. There is no need for the dealer to have to provide that resource.”

AgentDealer™ features a suite of business process and productivity enhancing tools designed to specifically shorten sales cycles and drive higher profitability:

• Deal Activity Monitor - alert system based on completed activities
• RightTrack™ daily activity tool for the sales reps
• TouchPoints™ contact management tags
• ProActivity™ - proactive automated multi-touch campaign generator.
• Equipment Tracker - Lease & Service agreement expiration alerts
• NextCall™ - automated next steps
• Quota & Commission Calculator
• Service Calls & Meter Reads
• Service & Lease Agreement Management
• Installation Stages and Tracking
• Deal Management
• Business and People Relationship Management.

About the Force.com Platform

Force.com is the only proven enterprise platform for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM applications, more than 800 ISV partner applications like those from CODA and Fujitsu, and more than 85,000 custom applications used by salesforce.com’s 51,800 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel.

Force.com is the fastest platform for building and deploying complex business applications. Unlike a stack of disparate client/server hardware and software products, Force.com unifies the development and deployment model from the database to the device, allowing developers to easily assemble applications with clicks, components and code, and then instantly deploy them on salesforce.com’s trusted global infrastructure. Customers and partners are using Force.com to build all kinds of business applications from supply chain management to compliance tracking, brand management, accounts receivable, claims processing applications and much more.

Pricing & Availability

AgentDealer™ is available now for a subscription price of $49.95 per user license per month. A Start Up Kit is required and is priced according to the number of users. To subscribe or arrange an online demo contact TSG Solutions by email or phone or visit our website dealeragentcrm.com/. AgentDealer™ requires a computer with an internet connection.

About TSG Solutions
TSG Solutions (a division of The Sailor Group Inc.) is a Salesforce.com partner offering consulting, implementation, integration and custom Salesforce.com platform application services. TSG Solutions provides managed services for custom designed market specific business applications and professional services for companies who desire to build their own custom cloud based business applications.

Press Contact:
Michelle Barfield
The Sailor Group Inc.
michelle.barfield[.]thesailorgroup.com

407.401.8821

TSG Solutions, AgentDealer, RightTrack, TouchPoints, NextCall and ProActivity are trademarks of TSG Solutions. Other company and product names may be trademarks of their respective owners.

Toshiba Announces Entry Level DocMan

Press Release:

RVINE, Calif. - (Business Wire) Toshiba America Business Solutions (TABS) today announced the launch of three new software solutions – deskSystem, deskRecord and deskForm – designed to improve document management, capture, work flow, and output for multifunction printer (MFP) users.

These solutions represent tier one offerings in a new, multi-tiered Toshiba software strategy announced to dealers over the summer during Regional Summits in Las Vegas and New Jersey.

The “desk” software developed by Prism Software Corporation, targets small- to mid-sized businesses requiring affordable entry-level solutions. These solutions are also easy for dealers to install, connect, and complement the award-winning Toshiba MFP line-up. Software add-on options within tier one will range between $495 and $3,995.

“Part of the reason we designed a tiered strategy was to help our SMB customers who had a need for software add-ons, but often felt that the options available in the marketplace were too advanced and thus too costly for their particular needs. This made it difficult for them to fully maximize productivity and efficiency within their offices. By offering simplified, affordable solutions, we can meet their needs, increase their productivity and improve their bottom line,” said Joseph Contreras, director, Product and Solutions Marketing, TABS.

“At the same time, we’re providing an opportunity for Toshiba dealers to complement MFP sales and build professional services practices by offering solutions that are easy to deploy.”

deskRecord is a complete desktop document management system that:

Quickly searches and retrieves documents;
Decreases the need for physically filing paper documents;
Provides real time document tracking and auditing;
Instantly shares documents via email; and
Saves documents directly from Microsoft Office applications

deskSystem is an easy-to-use desktop application that allows users to:

Create work groups for community-based work flow and collaboration with intuitive document composition and editing;
Create personalized and automated workflows and business processes for the automatic processing of documents;
Automatically route documents in and out of software programs such as DocRecord,
deskRecord and SharePoint; and
Easily and quickly compose and edit complex documents.

deskForm is a complete personalized communication solution for cross-channel messaging for small organizations. Key features include:

Create personalized print and electronic promotional, transpromo and transactional documents;
Generate personalized Web pages and HTML emails;
Fully-integrated postal certification;
SMS text messaging to provide instant notifications to customers;
All capabilities in a single application;
Integrated Microsoft SharePoint Server Output; and
Integration with DirectSmile for the creation of unique, personalized graphics and images.


About TABS

Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and TOPAC U.S.A., Inc., dba Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.

Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba's entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the "Manufacturer of the Year" eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 "bold" (2008) and "agile" (2004) companies in the world.

TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 91st largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2008 was approximately $76.7 billion.