Thursday, October 9, 2008

HP Placed in "Leaders" Quadrant for Managed Print Services in Magic Quadrant Report

The "Magic Quadrant..."

Last update: 3:00 p.m. EDT Oct. 8, 2008

Hewlett-Packard announced industry analyst firm Gartner, Inc. has placed it in the Leaders Quadrant in its Magic Quadrant for Managed Print Services Worldwide.

The Gartner Magic Quadrant positions vendors according to their "ability to execute" and their "completeness of vision" in managed print services (MPS).

According to Gartner, the completeness of vision axis "reflects each MPS provider's prospects for success by analyzing its view of the market, its service operating model, and its strategic plans for growth and service improvements."

Gartner evaluated vendors on the quality and efficacy of the processes, systems, methods or procedures that enable their performance to be competitive, efficient and effective, and to have a positive impact on revenue, retention and reputation. According to the firm, vendors are judged on their ability and success in capitalizing on their vision.

"We believe being placed in the Leaders Quadrant in Gartner's Magic Quadrant for 'completeness of vision'and 'ability to execute' is a testament to HP's unique insight into the Managed Print Services industry," said Bruce Dahlgren, senior vice president, Worldwide Solutions and Services, Imaging and Printing Group, HP. "HP delivers a complete set of services to reduce total business costs, improve paper-based workflows and maximize productivity for customers worldwide."

According to the report, Gartner classifies leaders as providing MPS to a wide range of customers, including the largest and most geographically dispersed, so they must demonstrate a truly global reach. They must demonstrate not only the skills to deliver today's MPS, but also the understanding, initiative and resources to prepare for tomorrow's. Leaders characteristically augment the full scope of MPS with a wide range of added-value services.

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