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Tuesday, October 28, 2008

Carpou Goes to Profit Recovery Partners

IKON Veteran Joins Profit Recovery Partners

Posted by Apply Best Credit Card in Monday, October 27th 2008 under: News

All PR Newswire news

IRVINE, Calif., Oct. 27 /PRNewswire/ — Profit Recovery Partners (PRP)

announced today that Bill Carpou has joined the company’s senior executive

team as vice president of sales and marketing. An industry veteran with more

than 18 years of experience, Carpou most recently served as area vice

president and general manager for IKON Office Solutions’ Southern California

operations, headquartered in Irvine, Calif.

Carpou joined IKON in 1990 as vice president of sales for the company’s

Philadelphia operation, and later became vice president of sales and marketing

for the company’s Northeast region. After relocating to Laguna Niguel, Calif.,

in 1998, he assumed responsibility for IKON’s Southern California operation, a

position he held until March 2005 when he transferred to the company’s

headquarters in Malvern, PA, to become vice president of marketing for IKON

North America. Carpou accepted his most recent position as area vice president

and general manager after returning to California in August 2007.

“Bill’s experience and credibility will further support the growth

objectives of PRP over the next 10 years as we expand the services we provide

to our existing and new customers,” said Don Steiner, president of PRP.

Carpou added, “I am thrilled to be part of one of the fastest-growing

companies in Southern California. PRP’s business model, which combines the

expertise of our staff with our long-term verification and support system

program, allows us to fully understand and meet the requirements of each

customer, regardless of their size or industry.”

Summary

Profit Recovery Partners (PRP) is a national consulting organization

headquartered in Irvine, California. It specializes in the development,

implementation and support of administrative expense reduction solutions for

Fortune 1000 and other middle market companies. Since its inception in 1997,

PRP has served its clients by producing competitive, lean cost structures

through the application of proprietary procurement management methodologies,

and by leveraging unique vendor knowledge and purchasing power.

SOURCE Profit Recovery Partners

Copyright 2008 PR Newswire

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Sunday, October 19, 2008

Crime Blotter Update:Bribes and Ricoh

Mount Vernon SD official convicted of bribe receiving, official misconduct

My post dated May 24th now has an ending - of sorts.

From the Mid Hudson News:

"
WHITE PLAINS – The former head of purchasing for the Mount Vernon City School District was convicted Friday of bribe receiving, official misconduct and receiving unlawful gratuities.

Arthur Rose, 49, of Mount Vernon, was convicted in Westchester County Court on two counts of bribe receiving as felonies, three counts of official misconduct as misdemeanors and one count of receiving unlawful gratuities as a misdemeanor.

Between mid-June and mid-July 2005, rose, the former head of purchasing at the school district, accepted a bribe of $3,500 from a sales representative of Ricoh Americans Corporation for his assurance that the company would receive a five year contract from the district for 73 digital copiers, support products and related services.

On August 3, 2005, based on Rose’s recommendation, the school district gave Ricoh the contract which exceeded $1 million.

Between June and September 2006, Rose solicited and received a bribe in the form of a $10,000 donation to his church from the owner of Tri-State Supply Company, a custodial supply company, in exchange for future business, which was later awarded.

When sentenced, Rose faces up to seven years in state prison."

Picture over on Print4Pay.

The Good, The Bad and The Ugly - for just 73 copiers **UPDATED***

Copiers and Crime...This Stuff Can Not Be Made UP

Copier Crime - From the "Dirty D"







Saturday, October 18, 2008

The Office of the Future -




...As seen from the year 1975 EXECUTIVE BRIEFING June 30, 1975, 6:43PM EST 

 "...Will the office change all that much? "

Listen to George E. Pake, who heads Xerox Corp.'s Palo Alto (Calif.) Research Center, a new think tank already having a significant impact on the copier giant's strategies for going after the office systems market: 

"There is absolutely no question that there will be a revolution in the office over the next 20 years. What we are doing will change the office like the jet plane revolutionized travel and the way that TV has altered family life." 

Thursday, October 16, 2008

The Economic "Crisis" Hits Home - American Express



Oh, how the mighty have FALLEN.

Up until today, I had only "heard" of companies having challenges getting credit. 

For instance, I have seen reports of a company unable to secure a 20k lease for one copier; although they were very creditworthy. 

But today, I spoke with small businesses with a superior credit ratings, and long relationships with their banks and American Express. I mention AE because of their ad campaigns pitching directly at small businesses. 

The Gold, Platinum, Blue, and the newest, Plum. First. An owner of a small business has an 800+ FICO and enough cash in the bank to choke a horse was refused a mortgage on a $60,000.00 cabin in the woods. He could have purchased 5 cabins that day with cash. 

But like any savvy business person, he wanted to use the bank's money - denied. 

 Additionally, he uses American Express to purchase inventory. And with his inventory turns at 30 days, "floating" the cost on an AE card makes sense, and earns him points. His limit was reduced from $65,000 to $16,000.00 in a day; then reduces again to 10k.

OK, now this customer is not complaining - I will do that for him - and I am kinda torn. I actually DO understand American Express's position - credit EVERYWHERE is tightening up, so they need to as well. But - small businesses all over the country have been using AE exactly like this customer and American Express has been urging companies to utilize credit in this manner. Throw in the fact that they are reducing limits without prior notification and get an even bigger mess; a customer service mess. 

My Point - as agents of change, you need to help your clients more than ever before. Help them through difficult times. And it is not easy. Times are tough. This "recession" is not going to last forever and when the turnaround comes, we should all remember who was there with us.

Wednesday, October 15, 2008

Are Customers Smarter Now?

Everyone says, "...because of the internet, your clients are smarter now more than ever..."

I wonder. Really?

I my opinion, there was a time when the internet held all sorts of "information" - but today, there is so much, that it is all just "data". Perhaps a subtle difference, perhaps not.

Think about it in the world of copiers. Just because a prospect can search the 'net and retrieve hundreds of brochures, user reviews and even pricing does this make him/her smarter?

Informed, agreed.

Can access to all the facts in the known world make your prospect "smarter" than you? The down and dirty answer is "yes" if you are a copier person. (If you are reading this, you are in the 2%)

But if you client has access to all the data in the known world, SO DO YOU.

Just because I can search out and find information on how to build a Space Shuttle, does not mean I know how to fly it...and just because your prospect can find out exactly how xerography, or Edgeline or copier leases work sure as heck does not mean they now know how to navigate the sea of confusion.

They need someone to help, to advise, to partner with.

That someone could be you.

Not all that easy if you think about it, eh?

Lots of pressure, eh? Pressure? Yes.

If you go into a relationship knowing you can help and intending to help, you put it all on the line. So you better do your homework, and you better know more then your client.


Sales - who woulda thunk it could be this difficult.




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Greg Walters, Incorporated
greg@grwalters.com
262.370.4193