"No Rules Managed Print Services" - Who Do You Think You Are?

2011 -

The Mafia, does not exist. Never has, except for in the movies.

The "Illuminati" is another example of propaganda and marketing. Fear motivates, just ask Little Red Riding Hood.



The Free Masons, Skull and Bones, Templars, The Thule Society, The Black Hand, and my personal favorite, The League of Extraordinary Gentlemen, these groups, these societies, whether real or imagined, were formed to fill a vacuum.

And nature abhors a vacuum.

Cowboys And Aliens

OK- I am not sure how I can figure MPS into this, so I won't even try.

James Bond, and Indiana Jones.

In the Western US fighting Aliens. From outer space.

I ain't kidding, either.

The cast is interesting, and I would smell flop, but, the director gave us Iron Man, Ron Howard is one of the producers and Spielberg is an executive producer.

Big, Friggin, Guns.

Coming July, 2011.

2011 Managed Print Services Outlook - Photizo drops a metric-ton of MPS/ITO Information. The Year of the Metal Rabbit.

This is a webcast discussing 2011 outlook in MPS.

Presenters were in Kentucky, New York,   the Carolinas and Singapore - The Photiz/MPS World.

Tidbits -

1. The Fourth Stage of MPS is described.  A bit more on this here.
2. Interesting point of comparison between the three stages of MPS and the three stages of IT management.
3. From the ongoing, three year, MPS Decision Maker Tracking study, respondents place MPS/Imaging Projects in the Top 3 IT priorities.
4. Non-MPS Stage Zero, "click" charge, transactional market revenue is declining as S1 and S2 revenue is growing and growing quickly. Numbers and trends supported by information present at the Lyra Symposium, last week.
5. Europe, by 2014 will be the largest MPS market; shifting to channel driven from direct supported MPS.
6. The Asian Pacific area offers huge MPS potential; Japan referred to as the "sleeping Giant" a huge market leading the region.
7. "Multinationimbles" - leaders will combine scale with agility...
8. "...Profits, like sausages..are esteemed most by those who know least about what goes into them..." Toffler
9. 2011 is the year of the Metal Rabbit
10. What is "Prosumer-Driven"

This is good stuff.

Check out the MPS Insights here.


Market Research Spotlight: 2011 MPS Outlook Webinar from Misty Hamel on Vimeo.

Click to email me.

Lyra 2011 - Commercial Printing, InkJets and Managed Print Services. "Secular Decrease"

The Lyra 2011 symposium was held last week in Palm Springs.

This was my third trip to the symposium, I must like it.

I do, here's why.

The staff always present complex data, financial reflections of our industry in a easy to understand manner.

This year, Navigating the Road to Profitability, was not a disappointment.

Of particular interest to me is the yearly presentation by Lyra analysts, Ann Priede and Charles LeCompte - Copier Vendor Scorecard.

This analysis of course, is focused on our industry but the overall global, economic influences are apparent.

My major take-aways:

1. The recession has bottomed and at least leveled out, for now
2. Those who remain standing, have gone through a secular change vs. cyclical
3. HP is kicking ass, eating everybody's lunch
4. TheDeathOfTheCopier is upon us now, this very day
5. MPS is the last nail in their coffin

Wow...

Challenger 25 years Ago - And you think Cold Calls are Difficult

Here in America, one can fail, over and over - we don't pity those failures, we don't tolerate quitting and we do not give up.

Pearl Harbor, 911, Challenger - we're still standing. Its who we are, its what we do.

When sadness strikes, when we trip, stumble and fall - we do not hide our failure.

Because we know there is a tomorrow. Another day. Another way.

And we walk.

I use to think Managed Print Services would be a sub-set of MSP, but maybe it will end up the other way around.

1/2011

Sorta a "shoe on the other foot" paradigm.

Consider this:

CPI/CPC/MPS AND Managed Services engagements include dispatch out of a dispatch desk - fine. Simple enough.

In our world, the world of output devices, our technicians, in addition to mechanical aptitude, carry something called "trunk stock".

In our world, the same technicians rarely complete a time and materials call.

In our world, technicians can be needed at a "drop of a hat" with SLAs in terms of hours, not days. Our technicians generally do not work on billable projects, their schedules need to be flexible and dispatchers aware.

The "M" in Managed Print Services refers to a bit more than management by NOC.

I have been banging the drum, sounding the alarm warning about the impending invasion of IT guys into our little niche and The End of Days.

They are huge. They are systematic. They are a collective.

Perhaps we shouldn't fight directly.

Maybe there is something better.

Friday Fun Day - Green Hornet is Back

Bruce Lee was Kato.

The car flipped over - Black Beauty.

It has green headlights.

Cool as shit, back in the 60's.

Photizo - "MPS Trendsetter : Ten Must-Know Trends From Around the Globe"

Chelsea, over at Photizo put together this nice little Prezi illustrating 10 MPS Global Trends.

Great insight and good quotes from pure, MPS, insiders.

Eat it up.