When you were standing in the wake of devastation
when you were waiting on the edge of the unknown
with the cataclysm raining down, insides crying save me now
Do you feel cold and lost in desperation
you build up hope, but failure's all you've known
remember all the sadness and frustration
and let it go, let it go.
And in the burst of light that blinded every angel
as if the sky had blown the heavens into stars
you felt the gravity of temper grace falling into empty space
no one there to catch you in their arms...
let it go, let it go, let it go, let it go
The evolution of MpS is thick. Everybody scurrying around, grabbing all the clicks/prints/toner sales possible; Finally.
We're making a living now in MpS - even those of us settling into Stage 1 and Stage 2. The Big Guys have taken up their purchased positions, Xerox, HP, Ricoh, have or are committing to an MpS Channel program. Others, Konica, Kyocera, Lexmark, Dell, Okidata, Muretec, etc. stubbed their toe and are taking a second swing at Mps.
And then there is Samsung. Mysteriously lurking just over the horizon. Literally. Heck, it isn't MpS, but even MemJet appears to be getting of the ground!
So what is next? Stage 3, that's what is next. But how to go about jumping from the hardware as a service into software as a service realm.
Stage 3 incorporates software. Though S1/S2 engagements utilize some sort of software package, most of us aren't yet comfortable with the whole "EDM/Managed Services" thing.
If only there were a 'bridge' from S2 to S3, an 'on-ramp'. A platform which doesn't require a staff of specialists, installers, engineers and training staff, yet provides actionable information.
Wouldn't that be nifty?
Let not your heart be troubled, I see that bridge. Its been in front of us all along and its mantra is "...manage the behavior, not the print..."